Last modified: May 17, 2018
What information do we ask you for and why?
The website uses forms where you give us personal information (like your name, address, phone number, payment information and email address) so you can create an account, place orders, request information, etc. If you do not provide this information, we may not be able to provide you with the services offered on this website.
What do we do with your personal information?
How else do we get information about you?
We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided by your internet browser (ex: Mozilla Firefox or Internet Explorer).
Can we contact you?
We, our affiliate(s) and/or third parties may also promote products and service offerings to you via email, sms-text message, or telephone. You may receive emails, sms-text messages, or telephone contacts for as long as you wish to continue to receive such contacts. You can be removed from our contact lists at any time with no questions asked. To remove your information from our database to not receive future marketing communications contact us at https://go.quest/contact.
What other information may we collect?
In order to use this website, a user may first have to complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
From time-to-time this website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Do we track you across third party websites?
We do not track our customers over time and across third party websites, and therefore do not respond to Do Not Track (DNT) signals. However, in addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior across third party websites.
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by editing your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. For further information regarding the privacy practices of our advertisement provider, please visit http://www.google.com/privacypolicy.html.
What about Minors?
This website is not intended for children under the age of 13 and you may not use this website or submit any data to this website if you are under the age of 13. If we find we have collected any data from anyone under the age of 13, we will delete it.
How do we protect your data?
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, transmission alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
For California Residents
California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please use the form at https://go.quest/contact.
For Non-US Residents
The website is hosted in the US and is intended for and directed to users in the US. The laws of the US apply to your use of this website. By submitting information on this website, it is being transmitted to the US and you consent to that transfer.
For EU Citizens
The website is hosted in the United States and is intended for and directed to users in the United States. Nevertheless, the following applied to any EU citizens that we collect data on. We are the controller of your data. Your right to be forgotten will be honored and if you request, we will permanently erase all collected data about you. Please use the form at https://go.quest/contact to make this request. Otherwise, your data will be stored indefinitely. Your data will not be transferred across borders, other than its initial transmission to the US when you submit your information to us. No automated processing of personal data that will take place (including profiling).
If you have any questions, please contact us at:
2800 Olympic Blvd Ste 100
Santa Monica, CA 90404